Insurance Accident Claims

Insuranceclaim

Technology Streamlines Insurance Accident Claim Estimating

DeVivo Collision Centers has state of the art collision estimating software. We offer commercial vehicle insurance accident claims assistance to help in the event of an accident. This assistance includes helping with handling insurance claims and doing to associated repairs. Our goal is to help navigate the insurance claim process while providing quality and timely repairs to get you and your vehicles back on the road quickly. DeVivo Collision Centers work with insurers directly, so you don’t have to. Just call and report the claim to your insurance carrier and hand the rest over to us. 

FAQs

Do you work with commercial auto insurance companies?

Yes, we work with all major commercial auto insurance carriers. We’re experienced in handling commercial vehicle claims and can communicate directly with your insurance adjuster throughout the repair process.

Do I need to get multiple estimates for my insurance claim?

Insurance requirements vary by policy. We can provide a detailed estimate for your insurer and work with their adjuster. Many commercial policies allow you to choose your repair facility – we can guide you through your specific policy requirements.

What information do I need to file a commercial vehicle claim?

You’ll need: accident report/police report number, insurance policy information, photos of damage, and details about the incident. We can help you gather documentation and coordinate with your insurance company.

How long does the insurance claim process take?

Most commercial claims are processed within 3-5 business days. We’ll submit estimates, photos, and required documentation to expedite the process. Complex claims may take longer, but we’ll keep you informed every step of the way.

Can you handle fleet insurance claims for multiple vehicles?

Yes, we regularly work with fleet managers on multi-vehicle claims. We can coordinate with your insurance provider and fleet management system to streamline repairs across multiple vehicles.

What if my insurance doesn’t cover all the repairs?

We’ll review the estimate with you and clearly identify what’s covered vs. out-of-pocket.